1. How can I place an order on your website?
To place an order, simply browse our products, add items to your cart, and proceed to checkout. Follow the easy steps to provide shipping details and payment information to complete your purchase.
2. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All transactions are processed through a secure payment gateway for your safety.
3. Is it safe to shop on your website?
Yes, shopping on our website is safe and secure. We use industry-standard SSL encryption to protect your personal and payment information during the checkout process.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our “Order Tracking” page to monitor the status and location of your package.
5. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location. You can find more details on our “Shipping Information” page during checkout.
6. What is your return policy?
We have a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 48 hours of the item being delivered to you and the refund will be processed within 48 hours once the item will be received at the warehouse. There will be a 5% deduction on the invoice total. Please visit our “Returns & Exchanges” page for detailed instructions.
7. How do I contact customer support?
If you have any questions or concerns, our customer support team is here to help. Visit our “Contact Us” page to find our contact information or use the helpline number.
8. Can I modify or cancel my order after placing it?
Once an order is placed, it is processed promptly to ensure quick delivery. Therefore, modifications or cancellations may not be possible. Please review your order carefully before confirming.
9. How can I stay updated on promotions and new arrivals?
Subscribe to our newsletter to receive updates on promotions, new product launches, and exclusive discounts. You can sign up on our homepage or during the checkout process.
10. Are my personal details safe with you?
Yes, we take privacy seriously. Your personal information is kept confidential and is only used for order processing and communication purposes. For more details, please refer to our “Privacy Policy.”
11. What should I do if I encounter issues with the website?
If you experience any technical issues or difficulties while using our website, please clear your browser cache or try a different browser. If problems persist, contact our support team for assistance.
